Driver Training Questions

About NORTHSTAR Driver Training

Do you provide services outside HRM?

Yes. We can arrange for Road Tests outside HRM. Please contact us for details at help@NorthstarDriverTraining.ca.

What methods of payment do you accept?

Our preferred payment method is e-transfer (please use help@NorthstarDriverTraining.ca) but we also accept cash, debit and credit cards.

When is payment due?
  • Full Driver Education Course:
    • ONLINE: A $100.00 deposit is required prior to starting the online course.
    • IN-CLASS: 100.00 deposit is required to secure a seat. The remainder must be paid in-full before or on the first day of the in-car lesson.
  • Private Lessons, Defensive Driving and Road Packages need to be paid in-full at registration.
Do you offer gift cards?

IN-CLASS Full-Package Driving Course

Where do hold the in-person sessions?
How often do you offer the in-person sessions?
What is the difference between Standard and Premium package?
  • Standard Package: 25 hours in-person/ online theory+ 10 hours in-car lesson.
  • Premium: Includes Standard Package + Road Test Package (Road Test Package is 60 minutes practice and use of a NORTHSTAR car for the road test).
How long is the in-class session?
How long does it take to complete the whole course?
Can I switch from In-Class to Online?
What happens if I miss any of the class sessions?
Am I able to withdraw in the middle of the class session?
Do I need a license to attend the in-class sessions?
Can I register for this course before turning 16?

ONLINE Full-Package Driving Course

How does the online work?

20 modules, 20 quizzes and a final exam are included in the online theory.

Is technical support available if I have questions?
How long do I have to complete the online course?
Am I able to switch from online to in-person training?

If you change your mind about taking the course online after an account has already been created please contact us as soon as possible to explore options.

In-Car Lessons (part of Full-Package Courses)

How many hours is the In-Car training and how long is each session?
Where do we meet for each session?
Can I cancel an In-Car Lesson on short notice?

If you must cancel or reschedule the In-Car Lesson, please give us as much notice as possible so can fill your spot. If a cancellation notice is not received 48 hours before your appointment a $75.00 cancellation fee/no-show fee will be applied to your account. In order to obtain a certificate, any outstanding balance must be paid in-full.

When do you offer In-Car Lessons?
How much time do I have to complete the In-Car Lesson?
Are the cars used for training by NORTHSTAR equipped with dual brakes?

Defensive Driving Course / Driver Improvement (ONLINE)

What is this course used for?

This course can be used to remove the N from license, remove some demerit points from your record or comply with a government request to take this course.

How does this course work?

After registration and payment, you will receive a link to create an account for the defensive driving course portion.

How long is the theory course?
How will I receive my certificate after completion of the course?

Road Test Preparation

How does the Road Test Package work?
Is pick-up and drop-off service included?
Who books my road test?

If your Road Test is already booked we will do our best fit you into our schedule as soon as possible. Please note the date is dependent on the availability of our instructors.

What documents do I need to bring for my road test?
Do you offer the Road Test Package outside the HRM as well?
How long do I have to wait before I can try again if I failed my first test?
How do I pay for my Road Test?

Private Lessons

What are the rates for Private Lessons?
  • 1 hour: $75.00/hr
  • 1.5 hours: $100.00
  • 2 hours: $120.00
  • 2 hour Road Test: $110.00
When is payment due?

Payment must made in-full to secure a private lesson.

Cancellation policy for Private Lessons and Road Tests

Refunds are only issued if a cancellation notice is received 48 hours prior to the lesson appointment.